Eligible candidates:

Healthcare assistants

Aspiring or student nurses

Medical laboratory trainees

Individuals seeking healthcare support roles

Course Description:

The Phlebotomy Certificate Training is a short, intensive program designed to equip participants with foundational knowledge and hands-on skills in blood collection. This course covers essential techniques in venepuncture and capillary sampling, with emphasis on safety, patient communication, and specimen handling.

Learning Objectives:

Participants will be able to:

Understand the basic anatomy involved in phlebotomy

Carry out safe and hygienic venepuncture and skin puncture

Maintain infection prevention and specimen integrity

Communicate effectively with patients during procedures

Handle basic complications during blood collection

Course Outline:

Module 1: Introduction to Phlebotomy

Definition and scope of phlebotomy

Professional roles and boundaries

Legal and ethical considerations

Module 2: Basic Anatomy & Vein Identification

Circulatory system overview

Vein locations and suitability for puncture

Vein selection techniques

Module 3: Infection Control and Safety

Standard precautions and PPE

Needle safety and disposal

Prevention of cross-contamination

Module 4: Venepuncture Techniques

Step-by-step procedure

Order of draw and tube identification

Use of tourniquet and needle handling

Module 5: Capillary Sampling & Pediatric Phlebotomy

Fingerstick and heelstick procedures

When to use capillary sampling

Considerations for infants and elderly patients

Module 6: Handling Complications

Fainting, hematomas, and collapsed veins

Protocols for failed attempts

Patient aftercare

Module 7: Specimen Handling and Documentation

Proper labelling and transport

Avoiding sample contamination or rejection

Chain of custody basics

Module 8: Patient Communication & Professionalism

Patient identification and consent

Reducing fear and anxiety

Cultural sensitivity and professionalism

Practical Component:

Hands-on demonstration using training arms or mannequins

Supervised venepuncture (where permitted)

Skills checklist and feedback

Assessment & Certification:

Assessment: Written test + practical skills evaluation

Certificate Awarded: Phlebotomy Training Certificate of Completion

Condition: Minimum 90% attendance and successful completion of practical sessions