MODULES

1. Advanced prescription screening & error prevention

2. Therapeutic drug classes & common clinical uses

3. Patient counselling support & health-literacy strategies

4. Quality control in compounding & extemporaneous prep.

5. Cold-chain management & biologic handling

6. Controlled-drug regulations & audit trails

7. KPIs in pharmacy operations & continuous improvement

8. Warehouse & supply-chain coordination (GS1, barcoding)

9. Basic pharmacoeconomics & formulary concepts

10. Supervisory communication & conflict resolution

11. Workplace teaching & preceptor fundamentals

12. Capstone: process-improvement project & presentation

Learning Outcomes

1. Detect and resolve prescription discrepancies with minimal oversight.

2. Implement QA checks in compounding and storage of sensitive products.

3. Assist in training junior staff and leading small operational teams.

4. Analyse inventory and workflow data to propose efficiency gains.

5. Uphold stringent documentation for controlled-substance compliance.

Pharmacy Assistant Training

Designed for working assistants seeking a formal qualification or advanced standing toward technician studies. Course Description Builds on foundational assistant skills with deeper coverage of therapeutics, documentation, quality assurance, and supply-chain optimisation. Includes a supervisory skills strand for future career progression.
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