MODULES

1. Pharmacy law, ethics & scope of practice for assistants

2. Drug classifications, dosage forms & routes of admin.

3. Reading prescriptions & patient-profile management

4. Dosage calculations, conversions & compounding math

5. Dispensing workflow & labelling standards

6. Infection control, hygiene & workplace safety

7. Inventory basics: stock cards, ABC/VEN, FEFO

8. Customer service & professional communication

9. OTC medicines, minor-ailment protocols & referral

10. Introduction to pharmacovigilance & ADR reporting

11. Digital skills: eRx systems, bar-code & POS tools

12. Capstone practicum (80 hr) & competency assessment

Learning Outcomes

Graduates will be able to:

1. Interpret prescriptions accurately and dispense under supervision.

2. Perform essential calculations and simple non-sterile compounding.

3. Maintain infection-control and occupational-safety standards.

4. Operate inventory and dispensing software with data integrity.

5. Provide courteous, culturally sensitive service and know when to refer.