Eligible candidates:
Healthcare assistants
Aspiring or student nurses
Medical laboratory trainees
Individuals seeking healthcare support roles
Course Description:
The Phlebotomy Certificate Training is a short, intensive program designed to equip participants with foundational knowledge and hands-on skills in blood collection. This course covers essential techniques in venepuncture and capillary sampling, with emphasis on safety, patient communication, and specimen handling.
Learning Objectives:
Participants will be able to:
Understand the basic anatomy involved in phlebotomy
Carry out safe and hygienic venepuncture and skin puncture
Maintain infection prevention and specimen integrity
Communicate effectively with patients during procedures
Handle basic complications during blood collection
Course Outline:
Module 1: Introduction to Phlebotomy
Definition and scope of phlebotomy
Professional roles and boundaries
Legal and ethical considerations
Module 2: Basic Anatomy & Vein Identification
Circulatory system overview
Vein locations and suitability for puncture
Vein selection techniques
Module 3: Infection Control and Safety
Standard precautions and PPE
Needle safety and disposal
Prevention of cross-contamination
Module 4: Venepuncture Techniques
Step-by-step procedure
Order of draw and tube identification
Use of tourniquet and needle handling
Module 5: Capillary Sampling & Pediatric Phlebotomy
Fingerstick and heelstick procedures
When to use capillary sampling
Considerations for infants and elderly patients
Module 6: Handling Complications
Fainting, hematomas, and collapsed veins
Protocols for failed attempts
Patient aftercare
Module 7: Specimen Handling and Documentation
Proper labelling and transport
Avoiding sample contamination or rejection
Chain of custody basics
Module 8: Patient Communication & Professionalism
Patient identification and consent
Reducing fear and anxiety
Cultural sensitivity and professionalism
Practical Component:
Hands-on demonstration using training arms or mannequins
Supervised venepuncture (where permitted)
Skills checklist and feedback
Assessment & Certification:
Assessment: Written test + practical skills evaluation
Certificate Awarded: Phlebotomy Training Certificate of Completion
Condition: Minimum 90% attendance and successful completion of practical sessions